Rapid Response Team

The Billy Graham Rapid Response Team (RRT) trains God’s people for grief ministry and deploys crisis-trained chaplains to provide emotional and spiritual care to those affected by man-made or natural disasters.

Training Events


The Rapid Response Team trains Christian men and women how to effectively meet the emotional and spiritual needs of those suffering:

Sharing Hope in Crisis Live Seminars (8 hours)

The one-day Sharing Hope in Crisis (SHIC) seminar is intended for anyone and everyone in the church. All of us know a friend, neighbor or co-worker who is struggling with a life crisis. This seminar was developed to help you know what to say and what not to say when people grieve, and how to compassionately and appropriately share the love and hope of Jesus Christ. This training is also beneficial for counselors, first responders and church leaders who face suffering people on a regular basis. Watch to learn more about this training.

This eight-hour course, along with the online Sharing Hope in Crisis online course, meets the suggested requirements for RRT Chaplaincy. Shorter versions below, although effective, do not meet the requirement for RRT Chaplaincy.

Register today for one of the training dates below:

Sharing Hope in Charlotte (2.5 hours)

Join other Christians from across Charlotte and learn practical ways to minister in Jesus’ Name to men and women facing stress, grief, tragedy, or crisis – and discover how to encourage fellow believers to do the same. Training topics include:

  • How to graciously engage in conversation, listen sincerely, and respond appropriately
  • How to stay focused on God’s hope and love
  • The effects of trauma and grief
  • What to say – and not say – to hurting people

Check back for more Sharing Hope in Charlotte events.

Download the Sharing Hope in Charlotte 2020 Promo.

Sharing Hope in Jesus’ Name Livestream

This joint disaster relief seminar involves the ministries of both the Billy Graham Rapid Response Team and Samaritan’s Purse. Next year’s training conference will be held April 22-25, 2021, at the Renaissance Orlando at SeaWorld.

Due to coronavirus concerns, a free livestream was held in lieu of the conference on Friday, April 17, 2020. Watch the video below to see a replay of that livestream event:

Critical Incident Stress Management Course Locations

Two CISM courses need to be selected from the list provided to meet chaplain requirements. These courses should be completed within the first 24 months of receiving approval as a chaplain. *Completion of these courses does not automatically mean an applicant is approved.

  • Ongoing classes
    Living Shield Ministries
    Riverside, CA
    More Info
  • Ongoing classes
    The Academy National Institute
    Lincolnton, NC
    More Info
  • Ongoing classes
    International Critical Incident Stress Foundation
    More Info

If you are interested in hosting a seminar, please call the Rapid Response Team at (800)335-1337 9:00 a.m. – 4:30 p.m. EST M-F or email rrt@bgea.org. We encourage churches or organizations to see this as a regional event and invite others to attend.

Sharing Hope in Crisis Online Course

Get prepared to provide emotional and spiritual care to your neighbors, co-workers, and friends during the everyday tragedies of life.

Sharing Hope in Crisis Online CourseSharing Hope in Crisis Online Course

Learn how to share God’s love and comfort those suffering. As an individual or group, you’ll be equipped with practical skills such as understanding trauma, being a good listener and knowing what—or what not—to say to someone who is grieving. This course qualifies as a training requirement to become a RRT chaplain volunteer.

More Info

Sharing Hope in Crisis Online Course for StudentsSharing Hope in Crisis Student Training

When life falls apart for your friends, are you ready to offer hope? Take the Sharing Hope in Crisis online course for students and find practical ways to comfort hurting people with God’s love. This course does not qualify as a training requirement to become a RRT chaplain volunteer.

More Info

Host a Live Sharing Hope in Crisis Seminar

The one-day Sharing Hope in Crisis (SHIC) live seminar is intended for anyone and everyone in the church to help prepare them for appropriate ministry in times of crisis. We also encourage Christian counselors, First Responders, and Church leaders who face suffering people on a more regular basis to attend the seminar. If you are interested in hosting a live seminar, read the FAQ, hosting guidelines, and equipment requirements, then fill out a request form.

Hosting FAQ
Hosting Guidelines
Equipment Requirements
Promotional Plan
Session Topics

Hosting Request Form

Training FAQ

Training FAQHere are some common questions we get about Rapid Response Team training:

Do I have to go to the Cove to get my training?

You can attend the Chaplains Conference in June, but you can also get trained in various locations around the country as well. The Sharing Hope in Crisis seminar, as well as two CISM courses are offered in 12-15 cities each year. Online training for Sharing Hope in Crisis is available online.

I’ve had other response training, do I still need the CISM courses?

Yes. While there is other great training, we are committed to this standard for three reasons: it is great training in providing care for those in pain, it is recognized by federal, state and often local jurisdiction and mental health, and the courses that we use do not violate Biblical principle.

If I have previously taken the His Presence in Crisis, do I still need to take the Sharing Hope in Crisis?

Yes, due to the growth of the RRT ministry and the need for ongoing education, we are asking all of our current chaplains to make sure that they have taken the Sharing Hope in Crisis course as well as two CISM courses listed above. Sharing Hope in Crisis is now available online at http://billygrahamonlinetraining.org/sharing-hope-in-crisis/.

What if I can’t find a CISM course in my area?

Please call the RRT office at (800)335-1337 9:00 a.m. – 4:30 p.m. EST M-F and lets us know. We are very interested in making sure that you can get the training if you are working towards being a RRT Chaplain.

Training Testimonies

May I just say personally and from responses and comments; Thank you for bringing not only a meaningful teaching but even more so the inspiration to serve and love our “neighbor” given to all from the heart of a pastor. The topics on the agenda were covered well but of additional significance was the opening of eyes to SEE and the desire in hearts to RESPOND which will have untold application. Thanks for “sharing hope”!

–SHIC Participant, Franklin TN

“I felt the compassion and grace that we learned could be put to good use in most any ministry. The SHIC course had numerous tips to gracefully help those
that were hurting and we have hurting people all around us.”

–Melbourne, FL SHIC Participant

“I felt the conference was very beneficial, the material was useful not only for occasional crisis situations which attract the attention of the national or even international community but also for daily crisis situations which people are experiencing daily.”

–Melbourne, FL SHIC Participant

“This may have been the best training for the local church I’ve witnessed. It was inspirational, educational and motivational. Compassion ministry is a critical pathway for the church today.”

–Pastor attending a New York SHIC seminar

At the undergraduate level, this is the best integration I’ve seen of Biblical principles and approach with crisis intervention.

–Regent University Psychology Professor

Sharing Hope in Crisis not only equipped us for local ministry, but opened up an avenue of ministry for our people to respond nationally with BGEA.

–Cincinnati Care Pastor

The Sharing Hope in Crisis training helped us think through some short term missions concerns and now we are excited about sending our people with BG Rapid Response Team as part of our missions ministry

–San Diego pastor

This is the first time I’ve seen a strong Biblical approach to the Crisis Intervention training that I’ve had over the years. It’s great to bridge the two together!

–Haitian Pastor

Two trained RRT Chaplains are members of the church I pastor. They have been using and sharing their training in the church’s compassion ministry and we’ve seen the hurting find hope in a relationship with Jesus. What an encouragement their training has been to our church family!

–Pastor, Grass Lake, MI